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<title>Business Tech Playbook</title>
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<language>en-US</language><itunes:author>Etop Technology</itunes:author>
<description><![CDATA[Welcome to "Business Tech Playbook" - your go-to podcast for simplifying complex technology and security concepts. As busy executives, we know you need quick, clear, and digestible information. That's why we break down tech and cyber security into straightforward terms, empowering you to lead with confidence in the digital era. Subscribe for your regular dose of insights and stay ahead of the tech curve.]]></description>
<itunes:owner>
<itunes:name>Etop Technology</itunes:name>
<itunes:email>robbzray@gmail.com</itunes:email>
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<title>Business Tech Playbook</title>
<link>http://businesstechplaybook.com</link>
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<copyright>Copyright 2026</copyright>
<itunes:subtitle>With your hosts BJ &amp; Robbz</itunes:subtitle>
<itunes:category text="Business"><itunes:category text="Management" /></itunes:category>
<itunes:category text="Technology" />
<itunes:category text="Education"><itunes:category text="How to" /></itunes:category>
<item><title>#27 – What is Active Directory?</title>
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<pubDate>Thu, 04 Jul 2024 07:00:00 -0000</pubDate>

<itunes:duration>00:40:31</itunes:duration>
<link>http://businesstechplaybook.com/episode/dffda5a3/what-is-active-directory-</link>
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/dffda5a3-b998-4216-a69b-bf761b4346db" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/dffda5a3/what-is-active-directory-/transcript" />
<itunes:title>What is Active Directory?</itunes:title>
<itunes:explicit>no</itunes:explicit>
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<itunes:episode>27</itunes:episode>
</item>
<item><title>#26 – AI In Your Business</title>
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<pubDate>Thu, 20 Jun 2024 07:00:00 -0000</pubDate>

<itunes:duration>00:40:49</itunes:duration>
<link>http://businesstechplaybook.com/episode/066220f9/ai-in-your-business</link>
<description><![CDATA[<h1>Episode Notes</h1>
<p>Contact us about Co-Pilot at <a href="https://etoptechnology.com/" rel="nofollow">IT Solutions | eTop Technology</a></p>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/066220f9-ed99-435a-8857-d60450c2aadb" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/066220f9/ai-in-your-business/transcript" />
<itunes:title>AI In Your Business</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/066220f9-ed99-435a-8857-d60450c2aadb.mp3?source=rss&amp;ext=asset.mp3" length="97975013" type="audio/mpeg" />
<itunes:episode>26</itunes:episode>
</item>
<item><title>#25 – Make Printing Suck Less</title>
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<pubDate>Thu, 06 Jun 2024 23:02:26 -0000</pubDate>

<itunes:duration>00:42:04</itunes:duration>
<link>http://businesstechplaybook.com/episode/4779f39d/make-printing-suck-less</link>
<description><![CDATA[<h1>Episode Notes</h1>
<p>Dot matrix printer new LOL <a href="https://www.amazon.com/Epson-LQ-590II-Dot-Matrix-Printer/dp/B07D5DQFX2/ref=sr_1_2?c=ts&amp;dib=eyJ2IjoiMSJ9.jtxLm5Iflot30uiTgLQcMgBARjXygvc71NPjyzrhCoMJ70ROqdmwdSeM4USOdO0PQyt8L_n_6FO4JQrrSCAf_yJRW2VN9Dw7QhntRuSXEXyxkoAB266dGgoacj6IRNjk4EKHdNORkM7QN-C1-mUgs-vTYyoiDwBEOy7hpHgAcj0sIqwMKFm53MEhc8NNCSikK48ynq4NqGoFg93oUbfo24RR34zoCT37Xoz7HkoLWUToy4xEsi91cDTd2c0cEgWgQAI30PEZqadCkV7ycwd6OymShTWAP_Xgzta0Ny4vTCA.NogLoJ8xEc9STEkWHsWFlavtzmk6W8ZV1azgHhjjQCE&amp;dib_tag=se&amp;keywords=Dot+Matrix+Computer+Printers&amp;qid=1717197473&amp;s=office-electronics&amp;sr=1-2&amp;ts_id=3012931011" rel="nofollow">Amazon.com: Epson Lq-590ii 24-Pin Dot Matrix Printer : Office Products</a></p>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/4779f39d-3085-460b-9b2f-8504b1a79463" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/4779f39d/make-printing-suck-less/transcript" />
<itunes:title>Make Printing Suck Less</itunes:title>
<itunes:explicit>no</itunes:explicit>
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<itunes:episode>25</itunes:episode>
</item>
<item><title>#24 – IT Help for Non-Profit</title>
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<pubDate>Thu, 11 Apr 2024 07:00:00 -0000</pubDate>

<itunes:duration>00:51:47</itunes:duration>
<link>http://businesstechplaybook.com/episode/e3f1f247/it-help-for-non-profit</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/e6cc7670-6ed0-4420-9ee7-99288778c70e/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/e3f1f247-0b8c-4e8c-b28f-858f9995845d" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/e3f1f247/it-help-for-non-profit/transcript" />
<itunes:title>IT Help for Non-Profit</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/e3f1f247-0b8c-4e8c-b28f-858f9995845d.mp3?source=rss&amp;ext=asset.mp3" length="124391611" type="audio/mpeg" />
<itunes:episode>24</itunes:episode>
</item>
<item><title>#23 – Cracked &amp; Licensed Software</title>
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<pubDate>Thu, 28 Mar 2024 07:00:00 -0000</pubDate>

<itunes:duration>00:41:46</itunes:duration>
<link>http://businesstechplaybook.com/episode/65a3a9ee/cracked-licensed-software</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/e111d217-6baf-405a-adac-2e68a1540f27/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/65a3a9ee-ec66-4331-b5f7-ff720bf1844c" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/65a3a9ee/cracked-licensed-software/transcript" />
<itunes:title>Cracked &amp; Licensed Software</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/65a3a9ee-ec66-4331-b5f7-ff720bf1844c.mp3?source=rss&amp;ext=asset.mp3" length="100363825" type="audio/mpeg" />
<itunes:episode>23</itunes:episode>
</item>
<item><title>#22 – Stories in the News</title>
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<pubDate>Thu, 07 Mar 2024 08:00:00 -0000</pubDate>

<itunes:duration>00:33:10</itunes:duration>
<link>http://businesstechplaybook.com/episode/d50dc897/stories-in-the-news</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/1449a7a2-515c-4558-93fc-60a2228c01fd/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p><a href="https://www.huntress.com/blog/slashandgrab-the-connectwise-screenconnect-vulnerability-explained" rel="nofollow">https://www.huntress.com/blog/slashandgrab-the-connectwise-screenconnect-vulnerability-explained</a></p>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/d50dc897-8962-4775-a508-dd6ea68fb81e" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/d50dc897/stories-in-the-news/transcript" />
<itunes:title>Stories in the News</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/d50dc897-8962-4775-a508-dd6ea68fb81e.mp3?source=rss&amp;ext=asset.mp3" length="79713265" type="audio/mpeg" />
<itunes:episode>22</itunes:episode>
</item>
<item><title>#21 – Tech To Tech: How to Build Your Bank of Trust</title>
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<pubDate>Thu, 22 Feb 2024 08:00:00 -0000</pubDate>

<itunes:duration>00:41:16</itunes:duration>
<link>http://businesstechplaybook.com/episode/311f1f2a/tech-to-tech-how-to-build-your-bank-of-trust</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/fc2da374-4a34-41ee-9a06-c15721e78b8c/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/311f1f2a-f39a-426b-a0f0-6e4021abd5ce" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/311f1f2a/tech-to-tech-how-to-build-your-bank-of-trust/transcript" />
<itunes:title>Tech To Tech: How to Build Your Bank of Trust</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/311f1f2a-f39a-426b-a0f0-6e4021abd5ce.mp3?source=rss&amp;ext=asset.mp3" length="99148465" type="audio/mpeg" />
<itunes:episode>21</itunes:episode>
</item>
<item><title>#20 – IT Budgeting</title>
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<pubDate>Thu, 01 Feb 2024 08:00:00 -0000</pubDate>

<itunes:duration>00:47:24</itunes:duration>
<link>http://businesstechplaybook.com/episode/a99f6986/it-budgeting</link>
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<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/a99f6986-15cc-460b-a90a-3eb53b5d38f2" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/a99f6986/it-budgeting/transcript" />
<itunes:title>IT Budgeting</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/a99f6986-15cc-460b-a90a-3eb53b5d38f2.mp3?source=rss&amp;ext=asset.mp3" length="113883505" type="audio/mpeg" />
<itunes:episode>20</itunes:episode>
</item>
<item><title>#19 – Last Year Wrap Up, This Year's Goals</title>
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<pubDate>Fri, 19 Jan 2024 08:00:00 -0000</pubDate>

<itunes:duration>00:27:24</itunes:duration>
<link>http://businesstechplaybook.com/episode/1af32d5b/last-year-wrap-up-this-year-s-goals</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/8caa3c8d-5b65-4912-9a81-d2dfe4e618a1/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/1af32d5b-d77f-4c1a-afc9-868977c2b9b1" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/1af32d5b/last-year-wrap-up-this-year-s-goals/transcript" />
<itunes:title>Last Year Wrap Up, This Year's Goals</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/1af32d5b-d77f-4c1a-afc9-868977c2b9b1.mp3?source=rss&amp;ext=asset.mp3" length="65890225" type="audio/mpeg" />
<itunes:episode>19</itunes:episode>
</item>
<item><title>#18 – Security thats Budget Friendly</title>
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<pubDate>Fri, 05 Jan 2024 14:07:03 -0000</pubDate>

<itunes:duration>00:41:28</itunes:duration>
<link>http://businesstechplaybook.com/episode/e938df5a/security-thats-budget-friendly</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/700d47de-f5c4-4e4f-9b77-46c61bec8821/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/e938df5a-ed77-4ca5-9b41-9114ef35ff62" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/e938df5a/security-thats-budget-friendly/transcript" />
<itunes:title>Security thats Budget Friendly</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/e938df5a-ed77-4ca5-9b41-9114ef35ff62.mp3?source=rss&amp;ext=asset.mp3" length="99664945" type="audio/mpeg" />
<itunes:episode>18</itunes:episode>
</item>
<item><title>#17 – How to Interview for IT Help</title>
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<pubDate>Thu, 21 Dec 2023 08:00:00 -0000</pubDate>

<itunes:duration>00:36:22</itunes:duration>
<link>http://businesstechplaybook.com/episode/29cb07ff/how-to-interview-for-it-help</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/54a85a34-c7d6-4e49-9f20-fecc59204822/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/29cb07ff-05b2-4ad9-b6a9-eb6870c42551" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/29cb07ff/how-to-interview-for-it-help/transcript" />
<itunes:title>How to Interview for IT Help</itunes:title>
<itunes:explicit>no</itunes:explicit>
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<itunes:episode>17</itunes:episode>
</item>
<item><title>#16 – What is Zero Trust? </title>
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<pubDate>Thu, 07 Dec 2023 08:00:00 -0000</pubDate>

<itunes:duration>00:31:12</itunes:duration>
<link>http://businesstechplaybook.com/episode/23b3116c/what-is-zero-trust-</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/112d8fbc-15d3-439a-a1e0-07f0dc16f66c/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/23b3116c-1ea5-4e58-ada5-659a7dbbea3b" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/23b3116c/what-is-zero-trust-/transcript" />
<itunes:title>What is Zero Trust? </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/23b3116c-1ea5-4e58-ada5-659a7dbbea3b.mp3?source=rss&amp;ext=asset.mp3" length="74996785" type="audio/mpeg" />
<itunes:episode>16</itunes:episode>
</item>
<item><title>#15 – Website Help</title>
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<pubDate>Thu, 23 Nov 2023 08:00:00 -0000</pubDate>

<itunes:duration>00:53:02</itunes:duration>
<itunes:subtitle>Feat: Joseph Kibler From Creative 7 Designs</itunes:subtitle>
<link>http://businesstechplaybook.com/episode/d9d6ac19/website-help</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/3a9323f5-9479-498f-b7e4-1e1b5b2ad6fc/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>Please check out Joseph at Creative 7 Designs: <a href="https://creative7designs.com/" rel="nofollow">https://creative7designs.com/</a></p>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/d9d6ac19-d23e-43d4-9260-514f93f0aecd" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/d9d6ac19/website-help/transcript" />
<itunes:title>Website Help</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/d9d6ac19-d23e-43d4-9260-514f93f0aecd.mp3?source=rss&amp;ext=asset.mp3" length="61084993" type="audio/mpeg" />
<itunes:episode>15</itunes:episode>
</item>
<item><title>#14 – Cyber Insurance</title>
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<pubDate>Thu, 09 Nov 2023 08:00:00 -0000</pubDate>

<itunes:duration>00:48:26</itunes:duration>
<itunes:subtitle>Feat Will Brooks from FifthWall Solutions</itunes:subtitle>
<link>http://businesstechplaybook.com/episode/b0754148/cyber-insurance</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/57c0875b-2046-4775-9d67-32ff230bb4a7/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>Find out more about your cyber Insurance options at <a href="https://fifthwallsolutions.com/" rel="nofollow">https://fifthwallsolutions.com/</a></p>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/b0754148-48d0-4076-8c21-34a27daaa653" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/b0754148/cyber-insurance/transcript" />
<itunes:title>Cyber Insurance</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/b0754148-48d0-4076-8c21-34a27daaa653.mp3?source=rss&amp;ext=asset.mp3" length="68308771" type="audio/mpeg" />
<itunes:episode>14</itunes:episode>
</item>
<item><title>#13 – Shadow &amp; Rogue IT</title>
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<pubDate>Thu, 26 Oct 2023 07:30:00 -0000</pubDate>

<itunes:duration>00:39:08</itunes:duration>
<link>http://businesstechplaybook.com/episode/8548c713/shadow-rogue-it</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/2c8a2479-677a-4036-b053-882cd8ec4bf6/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/8548c713-ebb7-4aa2-8599-1ce38ca5f0c4" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/8548c713/shadow-rogue-it/transcript" />
<itunes:title>Shadow &amp; Rogue IT</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/8548c713-ebb7-4aa2-8599-1ce38ca5f0c4.mp3?source=rss&amp;ext=asset.mp3" length="53457841" type="audio/mpeg" />
<itunes:episode>13</itunes:episode>
</item>
<item><title>#12 – What I.T. Should Do For You</title>
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<pubDate>Thu, 12 Oct 2023 07:15:00 -0000</pubDate>

<itunes:duration>00:41:51</itunes:duration>
<link>http://businesstechplaybook.com/episode/93ea7fb8/what-i-t-should-do-for-you</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/ebf30ff5-583f-4351-aa5f-47d1aa57a241/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/93ea7fb8-92da-4fea-b9ad-1a221b3a6a8e" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/93ea7fb8/what-i-t-should-do-for-you/transcript" />
<itunes:title>What I.T. Should Do For You</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/93ea7fb8-92da-4fea-b9ad-1a221b3a6a8e.mp3?source=rss&amp;ext=asset.mp3" length="57925633" type="audio/mpeg" />
<itunes:episode>12</itunes:episode>
</item>
<item><title>#11 – What is VOIP? </title>
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<pubDate>Thu, 28 Sep 2023 07:00:00 -0000</pubDate>

<itunes:duration>00:45:58</itunes:duration>
<itunes:subtitle>Feat Ray Orsini from OIT</itunes:subtitle>
<link>http://businesstechplaybook.com/episode/cc5dc1a2/what-is-voip-</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/80afcb10-c25a-4833-b3a5-54ada4b44ee1/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>Special thanks to our guest Ray Orsini for OIT. You can find out more at <a href="https://oit.co/" rel="nofollow">https://oit.co/</a> or on thier youtube channel: <a href="https://www.youtube.com/@OITVOIP" rel="nofollow">https://www.youtube.com/@OITVOIP</a></p>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/cc5dc1a2-4743-4cb1-a795-45e928c4b9d8" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/cc5dc1a2/what-is-voip-/transcript" />
<itunes:title>What is VOIP? </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/cc5dc1a2-4743-4cb1-a795-45e928c4b9d8.mp3?source=rss&amp;ext=asset.mp3" length="62583121" type="audio/mpeg" />
<itunes:episode>11</itunes:episode>
</item>
<item><title>#10 – How To Pick Hardware</title>
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<pubDate>Thu, 14 Sep 2023 07:07:00 -0000</pubDate>

<itunes:duration>00:42:12</itunes:duration>
<link>http://businesstechplaybook.com/episode/f5f923a5/how-to-pick-hardware</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/71fc379d-9cd9-4513-a240-e476419f7719/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/f5f923a5-ec6c-43d2-855e-cf0e45706cab" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/f5f923a5/how-to-pick-hardware/transcript" />
<itunes:title>How To Pick Hardware</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/f5f923a5-ec6c-43d2-855e-cf0e45706cab.mp3?source=rss&amp;ext=asset.mp3" length="56170476" type="audio/mpeg" />
<itunes:episode>10</itunes:episode>
</item>
<item><title>#9 – Instant Messaging for Business</title>
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<pubDate>Thu, 31 Aug 2023 07:00:00 -0000</pubDate>

<itunes:duration>00:28:45</itunes:duration>
<link>http://businesstechplaybook.com/episode/a6a74d0a/instant-messaging-for-business</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/daa4d000-2bbb-45c9-8244-e24c67e1480e/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/a6a74d0a-ca8c-4860-985f-469fa811f904" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/a6a74d0a/instant-messaging-for-business/transcript" />
<itunes:title>Instant Messaging for Business</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/a6a74d0a-ca8c-4860-985f-469fa811f904.mp3?source=rss&amp;ext=asset.mp3" length="40017428" type="audio/mpeg" />
<itunes:episode>9</itunes:episode>
</item>
<item><title>#8 – IT Pranks</title>
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<pubDate>Thu, 17 Aug 2023 07:00:00 -0000</pubDate>

<itunes:duration>00:38:50</itunes:duration>
<link>http://businesstechplaybook.com/episode/820bcfb5/it-pranks</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/450e67e0-eb27-4b70-92a5-6f41c879935c/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>Esheep: <a href="https://esheep.petrucci.ch/" rel="nofollow">https://esheep.petrucci.ch/</a></p>
<p>Desktop Goose: <a href="https://samperson.itch.io/desktop-goose" rel="nofollow">https://samperson.itch.io/desktop-goose</a></p>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/820bcfb5-428c-40ef-b678-1d404c4c76d3" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/820bcfb5/it-pranks/transcript" />
<itunes:title>IT Pranks</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/820bcfb5-428c-40ef-b678-1d404c4c76d3.mp3?source=rss&amp;ext=asset.mp3" length="53434576" type="audio/mpeg" />
<itunes:episode>8</itunes:episode>
</item>
<item><title>#7 – Onboarding &amp; Offboarding</title>
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<pubDate>Thu, 03 Aug 2023 07:00:00 -0000</pubDate>

<itunes:duration>00:50:25</itunes:duration>
<link>http://businesstechplaybook.com/episode/e5c351b2/onboarding-offboarding</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/b2fee908-ebf8-4043-939f-3afe781b6e9e/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>ROLE MATRIX EXAMPLE: <a href="https://etoptechnology-my.sharepoint.com/personal/robby_etoptechnology_com/_layouts/15/guestaccess.aspx?docid=01e67caf356574d44a189118a5b3406e0&amp;authkey=ASkezbQlFOk9yx-OHlB0FeU&amp;e=LwAFyf" rel="nofollow">https://etoptechnology-my.sharepoint.com/personal/robby_etoptechnology_com/_layouts/15/guestaccess.aspx?docid=01e67caf356574d44a189118a5b3406e0&amp;amp;authkey=ASkezbQlFOk9yx-OHlB0FeU&amp;amp;e=LwAFyf</a></p>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/e5c351b2-80e0-4e50-bc13-073049eccdc9" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/e5c351b2/onboarding-offboarding/transcript" />
<itunes:title>Onboarding &amp; Offboarding</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/e5c351b2-80e0-4e50-bc13-073049eccdc9.mp3?source=rss&amp;ext=asset.mp3" length="68967147" type="audio/mpeg" />
<itunes:episode>7</itunes:episode>
</item>
<item><title>#6 – Backups</title>
<guid isPermaLink="false">https://pinecast.com/guid/3eae86ef-68f8-4e68-b613-28e4ca372268</guid>
<pubDate>Thu, 20 Jul 2023 20:25:36 -0000</pubDate>

<itunes:duration>00:46:54</itunes:duration>
<link>http://businesstechplaybook.com/episode/3eae86ef/backups</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/8a095083-9910-4ce8-b462-24a25a204ad1/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/3eae86ef-68f8-4e68-b613-28e4ca372268" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/3eae86ef/backups/transcript" />
<itunes:title>Backups</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/3eae86ef-68f8-4e68-b613-28e4ca372268.mp3?source=rss&amp;ext=asset.mp3" length="64200940" type="audio/mpeg" />
<itunes:episode>6</itunes:episode>
</item>
<item><title>#5 – Work from Home</title>
<guid isPermaLink="false">https://pinecast.com/guid/ae2b4ad0-8fbb-432b-9e9a-2a1fff44f729</guid>
<pubDate>Thu, 06 Jul 2023 06:45:00 -0000</pubDate>

<itunes:duration>00:45:51</itunes:duration>
<link>http://businesstechplaybook.com/episode/ae2b4ad0/work-from-home</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/16549edc-3f27-4451-87d9-32f948488463/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>Policy Ideas <a href="http://files.glasshive.net/48602bef70fd488c94bb9438de99967c" rel="nofollow">Doc: </a><a href="http://files.glasshive.net/48602bef70fd488c94bb9438de99967c" rel="nofollow">http://files.glasshive.net/48602bef70fd488c94bb9438de99967c</a></p>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/ae2b4ad0-8fbb-432b-9e9a-2a1fff44f729" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/ae2b4ad0/work-from-home/transcript" />
<itunes:title>Work from Home</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/ae2b4ad0-8fbb-432b-9e9a-2a1fff44f729.mp3?source=rss&amp;ext=asset.mp3" length="62880826" type="audio/mpeg" />
<itunes:episode>5</itunes:episode>
</item>
<item><title>#4 – What is the Cloud?</title>
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<pubDate>Thu, 22 Jun 2023 07:00:00 -0000</pubDate>

<itunes:duration>00:42:16</itunes:duration>
<link>http://businesstechplaybook.com/episode/c5e8f7da/what-is-the-cloud-</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/da4d458e-292c-4c42-897b-4a97c5679eaf/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/c5e8f7da-510b-4060-9872-0dad017178b3" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/c5e8f7da/what-is-the-cloud-/transcript" />
<itunes:title>What is the Cloud?</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/c5e8f7da-510b-4060-9872-0dad017178b3.mp3?source=rss&amp;ext=asset.mp3" length="58618896" type="audio/mpeg" />
<itunes:episode>4</itunes:episode>
</item>
<item><title>#3 – What is Technical Debt, &amp; How To Pay It Down</title>
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<pubDate>Thu, 08 Jun 2023 07:59:00 -0000</pubDate>

<itunes:duration>01:01:39</itunes:duration>
<link>http://businesstechplaybook.com/episode/14530dbd/what-is-technical-debt-how-to-pay-it-down</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/b5b53488-0ea8-4a2f-a62a-27b1ee8e6fa9/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>What is Technical Debt:</p>
<ul>
<li>Throwing more platforms and solutions</li>
<li>Using a wrench as a hammer: using apps for what they are not meant for</li>
<li>Documentation, retention and validation</li>
<li>Old hardware, wrong hardware</li>
</ul>
<p>How to pay the debt or prevent:</p>
<ul>
<li>Identify (build a list)</li>
<li>Try new things, test before you are forced</li>
<li>Standards</li>
<li>Life cycle of...</li>
<li>Stop and ask whats the outcome</li>
<li>Training your team/ keeping current</li>
</ul>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find us on Discord: <a href="https://discord.gg/cWx5m6DSMQ" rel="nofollow">https://discord.gg/cWx5m6DSMQ</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/14530dbd-8e3c-439a-92ec-0b01c6488fd1" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/14530dbd/what-is-technical-debt-how-to-pay-it-down/transcript" />
<itunes:title>What is Technical Debt, &amp; How To Pay It Down</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/14530dbd-8e3c-439a-92ec-0b01c6488fd1.mp3?source=rss&amp;ext=asset.mp3" length="82262304" type="audio/mpeg" />
<itunes:episode>3</itunes:episode>
</item>
<item><title>#2 – Line of Business Software</title>
<guid isPermaLink="false">https://pinecast.com/guid/87363096-e53e-4562-a93a-f4a6cefc48f9</guid>
<pubDate>Thu, 25 May 2023 09:50:00 -0000</pubDate>

<itunes:duration>00:50:05</itunes:duration>
<link>http://businesstechplaybook.com/episode/87363096/line-of-business-software</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/0333f764-829c-4f8c-b680-0f7bef20b1c8/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>Line of Business software is the most defining factor of your business. Here are some ways of helping you choose the right one for your needs!</p>
<ol>
<li>What do you want out of your tool?</li>
<li>Cost</li>
<li>Integrations available</li>
<li>Scalability</li>
<li>Customizability</li>
<li>User Experience, how long to get trained for the software</li>
<li>Security &amp; Support</li>
<li>Compliance</li>
<li>Total Cost of ownership</li>
</ol>
<p>For more episodes got to <a href="http://businesstechplaybook.com/" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find us on Discord: <a href="https://discord.gg/cWx5m6DSMQ" rel="nofollow">https://discord.gg/cWx5m6DSMQ</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/87363096-e53e-4562-a93a-f4a6cefc48f9" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/87363096/line-of-business-software/transcript" />
<itunes:title>Line of Business Software</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/87363096-e53e-4562-a93a-f4a6cefc48f9.mp3?source=rss&amp;ext=asset.mp3" length="67290324" type="audio/mpeg" />
<itunes:episode>2</itunes:episode>
</item>
<item><title>#1 – 5 Best Security Steps</title>
<guid isPermaLink="false">https://pinecast.com/guid/afcbef3f-aa04-4bbb-9904-ddcd8d4a5aef</guid>
<pubDate>Thu, 11 May 2023 20:50:49 -0000</pubDate>

<itunes:duration>01:05:08</itunes:duration>
<link>http://businesstechplaybook.com/episode/afcbef3f/5-best-security-steps</link>
<itunes:image href="https://storage.pinecast.net/podcasts/3e2fcc03-3425-4a62-b5cd-3568f0af2a8a/artwork/acfcc757-adf0-4697-a5cc-29798e394bfa/1400.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>Cyber Insurance is a big deal for All companies these days. Here is a list of 5 basic controls that go a long way towards helping you secure your company and also be insurable!</p>
<ol>
<li>MFA - Multi Factor Authentication</li>
<li>EDR - Early Detection and Response software</li>
<li>SAT - Security Awareness Training</li>
<li>Patching - Patch Mac OS, Windows, Third Party applications</li>
<li>Backups - Backup Office 365, Backup Servers following 3-2-1 rules(3 copies in 2 places 1 at least offsite)</li>
</ol>
<p>While the above is not a 100% guarantee you will be secure or get Cyber Insurance it will dramatically increase your chances!</p>
<p>For more episodes got to <a href="http://businesstechplaybook.com" rel="nofollow">http://businesstechplaybook.com</a></p>
<p>Find us on Discord: <a href="https://discord.gg/cWx5m6DSMQ" rel="nofollow">https://discord.gg/cWx5m6DSMQ</a></p>
<p>Find more on LinkedIn: <a href="https://www.linkedin.com/in/william-pote-75a87233" rel="nofollow">https://www.linkedin.com/in/william-pote-75a87233</a></p>
<p>This podcast is provided by the team at Etop Technology: <a href="https://etoptechnology.com/" rel="nofollow">https://etoptechnology.com/</a></p>
<p>Special thanks to Giga for the intro/outro sounds: <a href="https://soundcloud.com/gigamusicofficial" rel="nofollow">https://soundcloud.com/gigamusicofficial</a></p>]]></description>
<podcast:transcript type="text/vtt" url="https://pinecast.com/transcripts/vtt/afcbef3f-aa04-4bbb-9904-ddcd8d4a5aef" />
<podcast:transcript type="text/html" url="https://pnc.st/s/business-tech-playbook/afcbef3f/5-best-security-steps/transcript" />
<itunes:title>5 Best Security Steps</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://pinecast.com/listen/afcbef3f-aa04-4bbb-9904-ddcd8d4a5aef.mp3?source=rss&amp;ext=asset.mp3" length="87581331" type="audio/mpeg" />
<itunes:episode>1</itunes:episode>
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