WEBVTT 00:00.160 --> 00:04.312 Tricia explains to you the Blind girl designs an Unmute present shirt with a. 00:04.416 --> 00:43.960 Mouth exclaiming into a microphone and there's little sound triangles coming from the mouth and we took the sound triangles and we expanded them 10 inches all across the chest of the print. On the top triangle in a very clean font and 3D tactile ink is the word unmute and the triangle is metallic silver and underneath the second triangle says in a font that's called Rock. So it's kind of a cool edgy font and 3D tactile ink is the word be heard. 00:44.120 --> 01:00.120 You can get your exclusive Blind Girl Designs and Unmute Present Partnership Apparel by heading over to Unmute show and choosing the Blind Girl Designs Partnership link or or go to blindgirldesigns.com and search for unmute. 01:05.020 --> 01:08.000 This has been an ACB community call. 01:16.540 --> 01:23.990 This Community Unmuted. Brought to you by Club Unmute was hosted on Saturday, January 18, 2024. 01:26.610 --> 02:17.730 Welcome everyone to Unmute. It is good to be back and see everyone. For all of you guys who've been here for a long time, welcome back and all of the new faces that are here, welcome, welcome. We obviously are on new days and times, so always the first and third Saturday of the month at 11am East coast time. So good to see everyone. Also, just want to remind everyone that we will go through all first questions so that we can give everyone an opportunity to be able to get their questions answered. And if we have time, then we can take second questions. Also, please be respectful to each other so everyone can have a fair shot at getting their question answered the same way you would want. And as always, we have Michael with us. How you doing, Michael Babcock? 02:17.860 --> 02:23.318 I'm doing great, Marty. It feels weird getting back behind the microphone and doing something live, doesn't it? 02:23.454 --> 02:26.290 Definitely does. It's been a little while, but I'm glad to be back. 02:26.990 --> 05:13.842 Little. A little rusty there. So. But even though we haven't been in community and doing your Community Unmuted, we have been publishing some content. So I'm going to go over some of that content with you guys here real quick. But I want to thank Chris and Liz for helping us with answering questions today and I think Marty's going to introduce them after he after I hand it back over to him. I do see we have a couple of hands. If you haven't yet, please go ahead and raise your hand so that way we can make sure to get your tech question answered or share a tip with you. So yesterday we published on Jaws Tips Pete published it. So thanks Pete for producing that content and getting it out there. Quick ways to control sliders with Jaws in a unique way I had never thought about doing it that way, so that was pretty fun to edit. And then he also showed you how you can talk to Jaws to get commands performed if you haven't played with that Chris and I sat down on Thursday and talked on Mac Chat Unplugged. I probably should have said Unmuted or something, but honestly GPT came up with Unplugged, so we'll roll with it. And we talked about mastering audio on your Mac, gave my insights on using tools like Loopback, Sound Source, Farrago and Audio Hijack. And we talked about a unique way to use the Braille Doodle to map out your sessions for Audio Hijack. So if you don't have a Braille doodle, we have them at 80, you guys. And then on Monday, because I got the episode a little late and I got busy last week. So on Monday, normally on the third Thursday, second Thursday of the month, all things Lady A with Lucy, who you guys are probably familiar with, she showed you. She showed you a bit about a lady routines and how to set routines. Fun fact. One of the routines she set actually worked, but a little too well. Went off at 4am so you want to give that a listen if you're interested. Digital Bites came out. Pete made an appearance in that episode again, but first Chris shared with you about blood donations and an app to use for blood donations. Pete showed you some tips for Braille navigation and then Marty showed you a hard drive that can help you with backing stuff up. Kind of important in this day and age when you don't know what could happen to have a backup of your information. We do have several other pieces of content that's been published since the last time we met, so I highly recommend doing a search for Unmute presents in your favorite podcast app or head on over to Unmute show to learn more about Club Unmute and the recent episodes published. Marty, do you want to introduce, before we go to our questions, the other two people here? 05:13.946 --> 05:18.178 Sure. I would like to introduce to everybody Liz. How you doing? Liz? 05:18.354 --> 05:20.370 Hello. Doing well. How are you? 05:20.490 --> 05:29.270 Good, good. Liz is going to be here answering questions and helping us out. So thank you very much for that. We appreciate it. And we also have Chris Cook here with us. How you doing Chr. 05:29.370 --> 05:31.150 Hey, doing great, thanks. 05:31.310 --> 05:47.290 And Chris is going to be here also helping us out with questions and all of that good stuff. So you'll hear our Voices, all four of us when we do this show on the weekends. So welcome everyone. And I say, Holly, let's get some hands going. 05:47.830 --> 05:51.166 Okay, up first we have Jane. 05:51.358 --> 05:52.450 Hey, Jane. 05:52.870 --> 06:38.480 Hello. Just want to say that we are at least I am okay in the crazy California fires at the moment. I'm hoping things change. But for now I'm having an interesting problem on my Mac of sending emails and I think I sent the question off. I can't seem to send emails. It keeps asking for an SMTP server. Although I have everything Gmail. I want to Internet account, but I'm a little bit confused. 06:39.700 --> 06:48.520 So I do recall that email. So in the Internet account, what did you do? 06:50.830 --> 07:08.370 Well, it said to go to the SMTP part of it, but I did and I'm on the. I finally upgraded my Mac to 15 point whatever the latest version is now after 6 months of not me doing it. 07:08.830 --> 07:38.350 So here's what I would try when it comes to Google, because Google is its own unique beast and sticks its tentacles into random parts of the operating system is the best way to describe it. So if you go to Internet accounts in system settings and then you find the Google account and press vo space on it and then go to the very bottom, you're going to hear help and vo left arrow once and there will be delete account. Go delete the account and then re add it. And I suspect that'll solve the SMTP issues you're having. 07:39.130 --> 07:44.910 Okay. I have multiple accounts that I do that with. Well, yeah, all of them, right? 07:46.650 --> 07:55.132 Yeah, all of them that aren't working. You could. Do you know which specific account isn't working or are none of them working? 07:55.316 --> 07:57.800 Uh, none of them are. 07:58.900 --> 08:04.636 Yeah. Yeah. So that's where I would start. Marty, Chris or Liz. Do any of you have other suggestions? 08:04.828 --> 08:07.400 That is the suggestion that I was going to suggest. 08:07.780 --> 08:29.480 Yeah. So give that a try, Jane, and let us know if that works. I think that'll fix a lot of your problems because Google doesn't work in the traditional way that email does and has its own way of authenticating. And so if you delete and re add that should solve those problems. And then your email will come back down as well, obviously. All righty, Holly, who do we got. 08:29.520 --> 08:31.800 Next up next is Monica. 08:31.880 --> 08:32.456 Hey, Monica. 08:32.488 --> 08:33.336 Hey, Monica. 08:33.448 --> 08:49.180 Hello, everyone. Okay, my question is, when you're in an app like Telegram or WhatsApp, how do you get people that you don't know to stop adding you to groups or sending you random messages? 08:49.900 --> 08:54.080 Put yourself in private settings so only you can do it. Not other people can do it. 08:54.540 --> 08:56.080 Okay. What? 08:56.700 --> 09:07.600 I think there's a way that you can go in and set yourself to private so you're not publicly being seen by the whole entire world. You're only being seen by who you want to be seen. 09:08.140 --> 09:10.980 Okay, would that would be in Settings then? 09:11.100 --> 09:20.618 Yeah, I believe it's settings and privacy. And each one of those apps is a little different. So you might have to dig through to settings a little bit, but typically that's how you would do it. 09:20.804 --> 09:25.490 Okay, thank you very much. Up next is Petra. 09:25.830 --> 09:27.134 Hello, Petra. 09:27.262 --> 09:28.290 Hey, Petra. 09:28.870 --> 10:17.454 Hi, everyone. So glad to have you on the Zoom calls. I really appreciate it. I have an iPhone 13 mini and I have updated to the latest iOS update. And when I make a phone call without my AirPods, I often wear my AirPods because it's hands free. I love it. But of course I dial the number and then I put the phone to my ear to know that it's ringing. And then I take the phone away from my ear so it goes to speakerphone. And when I do that, I wind up with things that will say phone call and will start telling me how many seconds. Or it will say status bar and start talking. Or it will start naming the numbers 1, 2, 3, 4. Yeah, I don't know why that's happening and how to make it stuff. 10:17.582 --> 11:17.410 Well, you have. So basically what happens is, let's say you're talking on the phone and you have your phone held up to your ear and then you pull your phone away from your ear and it switches to speakerphone. The voiceover cursor automatically lands on the amount of time you've been talking on the phone. So because the voiceover cursor is on, you know that it's continuously changing. So it thinks it needs to tell you. So 1 minute and 1 second. 1 minute and 2 seconds. So what you need to do is move the voiceover cursor off of the timer. So move it anywhere where like you can just put it in the middle of the screen so it sits on number five or something like that. That's not going to change. But that's why you hear that, because if you keep your voiceover cursor on any item on your phone that changes, it's going to announce it whether that's the time or anything like that. If you put it on the number five or something, that will never change. Then it won't announce things to you every second. 11:17.790 --> 11:24.810 Okay, so just when I take it away from my ear, go ahead and touch another spot on the screen to move the cursor. 11:25.150 --> 11:31.382 Correct. That's why I said just like, in the middle of the screen, like on number five or whatever, it's easy to kind of. Right in the middle. 11:31.446 --> 11:31.766 Right. 11:31.838 --> 11:49.010 And the numbers don't change. They just. It'll say number five one time when you first put the voiceover cursor on there, and then it won't say anything else after that unless it bounces back up to the timer or something. So the reason why that's happening is because the voiceover cursor is there. What's that? 11:49.390 --> 11:51.650 Sometimes it goes to the status bar. 11:52.030 --> 11:59.690 Yeah. Well, anything that changes is going to announce it if the voiceover cursor is on there. So the key is to move the voiceover cursor. 12:00.110 --> 12:01.510 Perfect. Thank you. 12:01.630 --> 12:02.530 No problem. 12:03.790 --> 12:21.146 Donna, you're up next. Good morning. I was blessed with a new MacBook Pro for Christmas. Oh, good for you. Yes, I'm very excited about it. I am. So. I'm sorry, I'm trying to unmute myself and Jaws is confusing me. I'll shut up. This is Pete. 12:21.258 --> 12:22.190 Hey, Pete. 12:23.810 --> 13:16.868 So I'm slowly learning stuff. I am hoping eventually, later this in the one when Herbie's offering their classes to take those. But until then, I am trying to learn as much as I can about how to use my Mac. Anybody have any suggestions the best way to go about this? Right now, the way I'm doing it is just figuring what I want to do and do it. If I can't figure it out, to Google it. It's slow, but it's been working. I'm a person who learns by doing. I can't. Yes, I can go and read stuff and understand what it says and do it then, but I more so need to just do stuff to learn it. So, any suggestions? 13:17.044 --> 13:19.844 Do you have any specific tasks? Oh, sorry, Michael, go ahead. 13:19.932 --> 13:37.540 I was just going to say I do have a real quick suggestion, and then Marty can jump in with some ideas. VO Command F8 is a valuable resource because that's a quick start guide that has you perform the actions with voiceover to get familiar with them. So Control Option Command F8 is a good tool to leverage. 13:37.880 --> 13:40.176 Control Option F8. 13:40.328 --> 13:43.216 Command F8. Control Option Command F8. 13:43.368 --> 13:44.016 Control. 13:44.168 --> 13:50.928 Three keys. Those three keys on the bottom left corner of your keyboard and the F8 key. 13:51.064 --> 13:53.328 Oh, okay. Excellent. Thank you. 13:53.384 --> 13:55.020 Marty, did you have something to suggest? 13:55.480 --> 14:53.784 Yeah, I was going to say maybe create a list of things specifically that you want to learn. Because just to say broadly, I want to learn how to use the Mac is kind of broad. So if you have like a something that you want to learn specifically or you have a specific question that you want to ask to maybe know how to do something, I would maybe make a list of those things. And kind of, once you have a list, I would say you can come here and ask us. You can always email us at Feedback Show. You could always take a look at joining bits. They have a chat every Friday and Saturday night. And they're all technology people there that you could ask questions to in the chat. And then I would suggest possibly checking out macgeek app, which is a podcast that's all Mac all the time and all iOS stuff. And they're really great with a lot of tips and tricks and you can email them and ask them questions as well. 14:53.872 --> 14:57.774 So great. Again, there's also Apple this. 14:57.912 --> 15:00.690 Oh, and there's also Apple Viz. There you go. 15:00.810 --> 15:06.562 Okay, great. Thank you. And I will have another question. I'll do it the next round. I want to be fair to people, so. 15:06.666 --> 15:07.634 All right, sounds good. 15:07.722 --> 15:24.386 And at the current time, the BITS chats are not open to just BITS members. So you could just join the BITS announced list, I believe it is, and get that information sent to you without being an actual member. Yeah, I am a member, so I'm good. 15:24.458 --> 15:30.038 I don't. Oh, well, there you go. I would, you know, you can jump in the chats on Friday and Saturday and ask questions there. 15:30.234 --> 15:40.014 Also, this is Chris. Also, I think on Tuesday or Wednesday, sometimes they have Mac Bites with Bis. 15:40.062 --> 15:40.750 It's called. 15:40.870 --> 17:08.376 Yeah, that's a good one. But that's a good one. And like Pete says too, you know, appleviz is great. Sometimes there might be a tutorial in there. Sometimes I will search for if I wanted to learn to do something like creating documents and pages. And I'll put the word tutorial in there. And I come up with some really nice things that people have written in. And even if they're a couple years old, the basics are probably still the same. And so there are a lot of great resources out there. And what is that called again? So Apple Vis. How do you spell that? Apple. A, P, P, L, E, V as in Victor, I as in India, S as in Sam. So it's all. And I'm assuming we didn't ask you if you were using Voiceover. I'm assuming you're using Voiceover. I'm actually going to learn that as a question I was going to ask later. One of them anyway. Yeah, I'm going to have it teach me to Use the voiceover on it. Okay, so the three keys plus the F8 key that Michael mentioned, that's the voiceover. Assuming you have voiceover on. That's the voiceover tutorial or getting started guide. And so, yeah, that has to. In order to execute that Command. Control option. Command F8. In order to do that, you have to have voiceover on. That won't work without voiceover on. 17:08.528 --> 17:09.320 Thank you, Chris. 17:09.400 --> 17:16.712 I would say to send an email to feedbackmute show and we can provide you some resources to get you going and help you out. 17:16.816 --> 17:17.900 Thank you, guys. 17:18.320 --> 17:28.996 And we will make sure to include maxcessibility because, I mean, we have Holly here. Yeah, Holly, good resource to mention too. Appreciate that, Holly. Who do we got next? 17:29.148 --> 17:31.380 Up next we have Gregory. 17:31.540 --> 17:32.612 Hey, Gregory. 17:32.756 --> 17:36.996 Hey, guys. I want to create a recovery code. 17:37.028 --> 17:40.868 For my iPhone in the security section. 17:41.044 --> 17:42.276 Can I edit that? 17:42.348 --> 17:50.356 It's a 28 characters and voiceover says weird stuff. Oh, it just says I can't. 17:50.468 --> 17:52.046 Somebody you can't understand. 17:52.228 --> 17:59.562 Can I. Can I edit that and create my own recovery code? I don't think you can. I think it's created by Apple. 17:59.706 --> 18:00.266 Wow. 18:00.378 --> 18:06.842 Presser. Liz. In the input, I thought it said edit, but I didn't try it because. 18:06.866 --> 18:14.954 I didn't want to. Okay. I didn't know such a thing existed. I'm just used to the passcode. I had no idea there was a recovery code. That's news to me. 18:15.122 --> 18:15.514 Yeah. 18:15.562 --> 18:20.260 When I get. If you, you know, if you put your wrong passcode in too many times. 18:20.300 --> 18:26.420 You'Re locked out for a certain number of minutes. I don't think you're completely locked out. 18:26.540 --> 18:28.500 Oh, I've been completely locked out. 18:28.620 --> 19:01.614 Oh, shoot. Yeah, well, this is Pete again. I think it's after 10 times of a failed password. That actually happened to me once and it's the same weird to get out of it. If you wait a certain amount of time, first it's like one minute and then it'll. After a while it'll expand to three minutes or five minutes to have you try again. So if you. If you get stuck and locked out, I would say wait five or ten minutes before you try again. Yeah, I want to try the recovery. 19:01.662 --> 19:07.982 Call because, you know, I can send that to somebody else to retrieve it to get into the phone. 19:08.046 --> 19:08.510 So. 19:08.630 --> 19:26.666 Yeah. All right, guys, one. One thing to remember while you're creating that full transparency. I actually don't know if you can edit it. I'm assuming you cannot, however, too quick copy it. Just do. Is that it's a four finger, three Finger. Quadruple tap. 19:26.778 --> 19:27.530 Yep. 19:27.690 --> 19:51.300 And that'll copy it to the clipboard. If you do that right after voiceover reads that entire code and then you can go paste it into wherever you're trying to send it for someone to be able to have access to it. Hopefully you'll never have to use it, but then at least you have it copied and you can use it in the future. Okay, that's a second question I'll do later for clip. Copy that, Raise your hand again. We'll come back to that. Thanks a lot. 19:52.080 --> 20:27.660 Okay, up next is Leslie. Hi. I have a Windows 11 computer and somehow I mess my computer up so that when I go into my documents list, it's saying search for a document. So it looks like what it's doing is it's searching for like a word in a document instead of a allowing me to use first letter navigation and go to a file in my list. So I'm hoping someone can tell me how to fix that. 20:28.440 --> 20:49.148 So if anyone else has an idea, feel free to jump in. I would start by trying to use your F6 key and see if F6 gets you to a list of your files like you expect. Because it sounds like Fooocus is getting moved to the address bar area, which is where you can search for files. 20:49.324 --> 21:10.732 Yeah, it's half. You could probably try tabbing from the search box as well. And there's a lot of different buttons to go through, but eventually you should land on the list of documents. I'm trying to think there's an also. 21:10.836 --> 21:14.204 A way that if you press alt. 21:14.252 --> 21:16.262 To bring up the ribbon, you know. 21:16.286 --> 21:19.570 That Explorer gets you to. 21:20.190 --> 22:57.316 There's an option where you can tell Windows Explorer where you want to start. In other words, you can either start on a quick view or there's several different places it gives you to where to try it. But the first thing I would do when you get in that search box, try pressing tab and see if it gets you to at least. Because you want to see your main list of documents, right? Is that what you're saying? I'm seeing them, but if I start typing. So if I start typing like I don't know do, it's taking me to the search documents. It takes me to a place that says search documents. So if I now if I down arrow, then sure, I can find my documents all day long. But I've got. Okay, this is Liz. Is your screen maximized? Is your window maximized? That's the other thought I had too. I will check that, but it happens every time. All right, so let me try again. Okay, I'm back in Documents. Right. Okay. No, it's. Yeah, I just maximized it, Liz, and it's still doing it. So what you're saying is that when you type the first letter of the document you want to find, it's not taking you down to the first document that begins, let's say, with the letter D. Is that what you're saying? Correct. Okay, now that's a new one. Okay. I'm not sure because I've never seen that issue. I don't know what's causing that. What I said about view options is probably not going to be appropriate here. 22:57.388 --> 23:26.038 So I'm going to make a quick suggestion and then we'll jump on, because I don't think we're going to have an immediate answer for you in this case. What I would do is reach out to the Disability Answer desk at Microsoft. You can do that through Be My Eyes if you have that app, or you can go to AKA Ms. Dad, and I can repeat that if you need me to. And they'll be able to figure out, instead of us trying to guess, to figure out what it is, they'll say, oh, go click this button or press this keystroke, and it'll get fixed fairly quickly. 23:26.134 --> 23:49.970 And they can remote into your computer as well. Yeah. I think that's why I'm always hesitant to call Disability Answer Desk, because those folks always want a remote in, and they don't really want to give you the answer because they don't know the answer. They just know how to do it. It. Oh, you know what I mean? That's why that's always my last resort for those folks. I mean, if I have to, I will. 23:51.470 --> 24:22.022 I would still leverage it. It can be very valuable. And just set a boundary and say, I don't want you to remote. I need to know how to do this. And then the reason I recommend using Be My Eyes is because then they can still see your screen because it's a little hard to diagnose what exactly is going on when you're just talking on a phone without being able to see what's going on. So. So that's why I recommend using the Be My Eyes option, because then you can say, I don't want you to remote into my computer, but I'd be glad to let you see my screen so you can walk me through the process I need to take to solve this problem. 24:22.126 --> 24:30.130 But I don't understand how you use Be My Eyes with a phone. And I'm Using a desktop computer. So that doesn't make any sense to me. 24:30.990 --> 24:38.342 So I get that. Be my eyes will use the camera on the back of your phone. So you would hold your camera up and point it towards your screen. 24:38.406 --> 24:40.092 I don't have a monitor hooked up. 24:40.246 --> 24:43.392 Ah, okay. Well, that is challenging for sure. 24:43.496 --> 24:48.848 Plus you have to use your hand. So to me, that's kind of a crazy way to do it. 24:48.984 --> 24:51.456 Gotcha. Well, those are a couple of suggestions. 24:51.568 --> 24:52.640 Yeah, no, I get it. 24:52.760 --> 24:57.180 Unfortunately, I don't have a direct answer. And, Holly, who do we got next? 24:57.560 --> 24:59.008 Amy is up next. 24:59.144 --> 25:00.416 Hey, Amy. 25:00.608 --> 25:38.910 Hello, everybody. I'm embarrassed to ask this. I'm a pretty advanced iPhone user, but the one problem I seem to have encountered and increasingly is if I'm on a call and I get another call, I know how to put a call on hold, I know how to merge calls, I know how to do all that. But if I put the first call on hold and then go to the second one when the second call, when I've concluded that call, I can't get back to the first call that's on hold. And I'm wondering if there's a trick on doing it. 25:39.090 --> 25:45.126 What do you see on your. I'm sorry, what do you hear on your screen? The second call ends. 25:45.318 --> 25:47.542 Oh, it just says call ended. 25:47.686 --> 25:58.102 It just says call ended. So you should be able to flick through and it should say hold selected. And if you double tap that, that should take the first call off hold and reconnect you to them. 25:58.286 --> 25:59.238 Okay. 25:59.414 --> 26:02.358 So you should still see a modified call screen. 26:02.454 --> 26:14.328 Okay. It never says selected. I think I heard. I've heard hold before, but because it was already on hold, I didn't think that that would do it, but I'll try it. Thank you. 26:14.384 --> 26:16.780 Okay. Chris or Liz or Marty? 26:17.280 --> 26:21.144 No. Okay, up next is. Oh, sorry. Were you ready for this? 26:21.152 --> 26:22.840 No, you're good. Holly, who do we go next? 26:22.960 --> 26:24.520 Up next is Judy. 26:24.680 --> 26:25.976 Hey, Judy. 26:26.168 --> 28:44.310 Hey there. So I have a Jaws question and I will readily admit that I did not call Freedom Scientific about this yet because I don't have a whole lot of faith that they're going to be able to answer this. So I'm throwing it out to you guys. So I'm running JAWS 2025 and an old version of Outlook. I think it's like 2016. Ever since I updated to 2025, when I create an email and I'll type in the first letter of the person that I want to send it to, it does not auto populate correctly. So as you would do you would continue with like the second letter. Then it'll start to auto populate with everybody whose name starts with that second letter. And sometimes email addresses that I haven't sent anything to in years will show up what I have. So what I do is if the person is in my address book, I'll go in there and create the email and start the email from there. But if they're not in there, what I've had to do sometimes is like, like type the email like in Notepad or something and then copy it and paste it onto the to field. I have tried arrowing up and down to no avail. I cannot get this to auto populate the way it used to in previous the way it always did. You know what I'm saying? And it's the same version of Microsoft Outlook. You haven't changed that. Haven't changed anything. This only started with jaws 2025. This had never happened before. Do you still have JAWS 2024 on your system by chance? And could you run that and see what does the problem happen with 24 running? Well, it never did. I haven't gone back to it, but it never did. I was wondering just to eliminate variables, I would be interested to know if that happens. Now I did have a sighted person go onto my computer and he. I don't know whether he fixed something. I think at the time when he was looking at it, he said he doesn't see any reason for it, but it was okay after that and then now it's gone back to what it was doing before and I don't think he changed anything. So, you know, it's really maddening. 28:44.650 --> 29:13.130 Yeah, I can imagine. As Liz was suggesting, trying 2024 to me would say, okay, this version of 2025 is simply not compatible with this older version of outlook, especially if 2024 is working the way that it originally worked. Otherwise, if it's not, then something probably Outlook settings at some point, even if you weren't aware of it. And that's why it would be important to try with 2024. And that's probably what Freedom Scientific is going to have you do as well. 29:13.430 --> 29:23.246 Okay, so what's the easiest way to. Well, I do have a hotkey still set up for 2024, so just unload jaws and then start it with 2024. 29:23.398 --> 29:36.660 Is that you can also go to your Run dialog with Windows key R and just Type in JAWS 2024 and hit enter and that'll launch the 2024 version. If for some reason your hotkey isn't working as you expect it to. 29:36.780 --> 29:42.580 Okay, and then that. But then I could just go back to 2025 after that. Okay. 29:42.660 --> 29:51.444 Yep. And again, you do that the same way you go to run with Windows key R, type jaws 2025 if your jaws 2025 hotkey isn't working as well. 29:51.532 --> 29:55.040 Okay. All right, thanks. I will give that a shot. Appreciate it. 29:55.580 --> 29:56.900 Who do we got next, Holly? 29:56.980 --> 29:58.360 Up next is Stacy. 29:59.030 --> 30:00.290 Hey, Stacy. 30:01.110 --> 30:23.050 Hi. Yeah, ever since they updated the Blind Shell Classic 2 to conform with the Blind Shell Classic 3, I've been having trouble with the Zoom app, raising my hand. And so that's why I've been using the old, you know, call in method. But I'd like to go back to the Zoom app. What do I do? 30:24.160 --> 31:12.804 Yep. So I will be fully transparent with this because this is how I don't want to mince meat or anything, whatever that saying is. I hate Zoom on the Blind Shell Classic too. It is way too complicated and a process that is not consistent. What I would try, and I don't guarantee it'll work, is I would try pressing and holding the top bar when you open Zoom and you're in a Zoom meeting. And then when you hear the first element, I forget the exact wording of it, but press and hold the top bar, and that'll take you there. Then press and hold the okay button for about two seconds. You'll feel a gentle vibration. And sometimes this shows the meeting controls towards the bottom of the screen. Again, this isn't consistent. And if anyone using the Blind Shell has a better way of doing it, please raise your hand and share. 31:12.972 --> 31:41.448 I can't even get past the okay. I just want, I mean, I mean, I, I, I can't get the okay button after I, after it, you know, goes in. It just doesn't. I don't see. I mean, I can get the okay button and then I, I can go into the rooms, but it locks me down every single time. I can't even get the reactions or anything. 31:41.624 --> 31:55.700 Yeah, I completely get that, Stacy. Hopefully someone I see there are a couple of other blindshell users on the Zoom call, so if they have any suggestions, hopefully they'll raise their hands and they can chime in with those. Okay. Okay. So stay tuned and we'll see if we can get an answer for you. 31:56.160 --> 32:01.860 Otherwise, I'm wondering if I need to get an account, solve the problem. 32:03.280 --> 32:09.736 You don't have to have a Zoom account to use Zoom on the Blind Shell, and I don't think that's going to make a Difference for you. 32:09.888 --> 32:11.928 You don't think it's going to make any difference? 32:12.024 --> 32:13.420 I do not. Nope. 32:13.920 --> 32:19.076 Because, you know, before this update, I didn't have any trouble raising my hand. 32:19.248 --> 32:27.580 I definitely get that. And Stacy, I don't know if you've done it yet, but it would be worth shooting an email to infolinechill.com to ask Dominica if she has any answers. 32:27.620 --> 32:33.820 Oh, I've done it several times. No answer. All right, I will follow up. 32:33.940 --> 32:39.000 Stacy, we're going to move on to the next hand. Appreciate you today. And Holly, who do we got next? 32:39.940 --> 32:42.380 Currently you do not have any more hands. 32:42.540 --> 32:49.570 I appreciate that. It's kind of interesting, that stuff. Oh, Gregory, I see you raised your hand. 32:49.610 --> 32:50.770 I was gonna say you just got a hand. 32:50.810 --> 32:51.442 Hold on. 32:51.546 --> 32:52.866 Yeah, I was gonna ask you guys. 32:52.898 --> 32:58.030 About a accessible clipboard app for my iPhone 14 Pro. 32:58.410 --> 33:24.672 A good, good clipboard app. Hey, Gregory, it's Chris. What do you need to do with the clipboard? Because the paste already, when you do the. The three finger quadruple tap, it will. And then also using the editor, the edit, you can copy and paste. So there's some built in options. Is there something that the built in options are not doing for you or do you need. Do you need to feel more comfortable with the built in options? 33:24.816 --> 33:30.304 And I. Can I go back and find previous clipboard items? 33:30.432 --> 33:33.664 I mean, no, I don't believe so. 33:33.752 --> 33:35.504 That's what I want it for. To go find. 33:35.592 --> 33:39.360 Cool. Okay, that, that's good. Items that I've clipped back. 33:39.400 --> 33:41.948 You know, I just want. 33:42.084 --> 33:43.420 I don't want to go searching for. 33:43.460 --> 33:51.948 One and I get one and it's not accessible. I just wonder if you guys know one. Marty did. Were you. Did you have an idea? 33:52.044 --> 34:16.460 Yeah, there's a couple and one of them, I can't remember the name and the other one's called Paste, but I need to go back and make sure that it is accessible. Used to be mostly accessible with some minor issues, but it's been a long time since I've tried it. So I need to check it out and see if it still is accessible or not. But I cannot remember what the other one is for the life of me. But there's a paste. 34:16.880 --> 34:32.360 Yeah. Yeah. So Gregory, if you could drop us an email to feedbackmute show that'll remind Marty to go look at Paste and see about its accessibility. I don't have a good clipboard manager on iOS, so hopefully that'll work. 34:32.480 --> 34:39.460 I'll check out the other one. I'll try to find it and Let you know what that one is too, and I'll make sure it's accessible as well. 34:40.070 --> 35:12.860 Go. Paste is another one that I'm furiously searching over here on the Internet right now. I don't know. C, O, paste, P, A, S, T, E. I have no experience with it, but that is all I have right now. Sorry, Liz. I was just going to say, too, we could also do an Apple Viz search as well on the accessible Clipboard app. And what was the name of the app again, Liz? P Y, C O. And then paste. All one word, P Y, pa. Okay, thanks. 35:13.600 --> 35:20.968 All right. Thank you, Gregory. Hopefully we can get an answer for you on there. Holly, do we have any other hands? 35:21.064 --> 35:23.528 We do. Up next, we have Miriam. 35:23.704 --> 35:24.940 Hey, Miriam. 35:25.360 --> 35:36.420 Hello, guys. I feel a little crazy asking this question when I'm sure it's been asked many times. What would you recommend as an accessible printer piece? 35:37.400 --> 35:39.152 An accessible printer? 35:39.296 --> 35:42.860 Yes. I do not have one and I would like to get one. 35:43.560 --> 35:48.660 So accessible printer is an interesting concept. 35:49.720 --> 35:51.184 Can I jump in here? 35:51.352 --> 35:52.544 Go for it, Marty. 35:52.672 --> 36:05.320 I was going to say. So really, what you want in a printer is a printer that will work with. Well, first of all, let me ask you, are you using it from where? Your computer or from your phone or where do you want the printer to work? 36:05.780 --> 36:09.280 Definitely the computer. If it can do the phone, that would be nice. 36:09.860 --> 37:06.500 So there are printers out there, for example, like hp, and they have a wireless connection which you can either use over the wireless connection that the printer broadcasts on its own, or they have printers that you can add to your actual WI FI network. Either way, they're really not that accessible. But once you get them hooked up, then the software on your phone is accessible or on your computer is accessible. So once you get it hooked up and it's on either its own network or broadcasting on your WI fi, the software on your devices, you can go through and use it and print and whatever, and you don't really need to worry about it after that. So that's really. There's not going to be a printer that I know of where it's going to actually be accessible. Because once you have it set up, there's nothing really to do with it. You know, it just prints from your devices. 37:07.080 --> 39:10.878 Okay. Yeah, this is. This is Chris. I have a brother laser printer, and it does black and white. It doesn't do colors. So you might want to decide if you want ink shut or if you want laser and if you need color or not, that those are decisions. And they mostly, I think, all do airprint. I don't know if Apple still calls it that, but I can be downstairs here and print something out from my phone upstairs and I hear it going and it's great. It's always on standby, ready to roll. So I like a laser printer because they're not terribly expensive, but they also don't use ink that dries up because I don't use a printer very often. But when I want one, I really want one. And if I haven't used it in several months, the ink dries up. So that's another thing to consider. So accessibility is out the window, really. I have sighted assistance. Set it up or because you have to type in your WI FI password and you know, it's a pain in the Behind a setup first. But then after that, if I did need to change some settings on it, I use aira or somebody could probably use Be my Eyes to if there. And this is another thing. If there are buttons on top of the printer, which there are on my brother laser, there's an up and down button, there's a menu button. So it's not a touch screen. So I'd be thinking about that too, because yeah, with sighted assistance, I'm on my phone using aira, let's say, and they're watching my screen because I have my phone camera looking at the little printer screen and they'll tell me which button to press, how many down arrows or up arrows. Press the okay button, I move over here, I press this, and they help me like reset my paper size for photo paper and then set it back to regular paper. And so that's how I navigate that whole situation. So. And even, you know, if you were on a FaceTime call with someone, it wouldn't have to be Ira be my eyes. You could do that too. So I would be focusing more on whether you want a laser or inkjet and. Or whether you want make sure there are buttons on it that you can control in case you need sighted assistance. 39:11.054 --> 39:44.138 Yes, I would, I would say in terms of all of those features, HP or Brother are good places to look. And I would say that if you're going to be doing it for mostly documentation, then get a laser printer because it'll print way more. You can get like 1200 prints opposed to 300 on an inkjet. And typically the cost is about equal to refill the cartridge. So if you're just using it for office stuff, laser all day long, I would say. And it's only about 150 to $200. 39:44.274 --> 41:14.580 Yep, yep. And it doesn't dry out. And you don't have to worry about things not printing and not seeing that they didn't print because the ink dried up. That's a pain, too. Yes, that's what I was thinking about, too. So my current printer, all I've been able to use on it, it had. It does has touch buttons. All I've been able. And it's very, very old. So my oldest son is 32, and we bought it as an open box when he was in seventh grade, so that's how old it is. Goodness. Now you need a new printer. I'd been able to baby it all these years to still use the copying part of it. Will the brother or the HP with what you're with laser also copy pages if I need. I don't know if they have that feature or not. I know mine doesn't because the more features it has like that, the more complicated it is to use. So I've never gotten an all in one that has copy scan this and that because it just makes things more complicated. If you need to copy something, I don't know if you took a picture of it and just printed it or, you know, that sort of thing. Yeah. So the other question I had for you, Kristen, when you were talking about using your phone from downstairs and printing upstairs, is it. Is your printer also connected to your computer as well as your phone? It's all WI fi, so. Okay. Yeah. It recognizes the WI FI network that my computer and my phone is on, and it's also connected to that same WI fi network, which is why the whole thing works without a cable. Thank you very much for being so patient with my questions. I appreciate it. Oh, no, they're great questions. No, you're. You're. You're fine. Yeah. And thank you. 41:14.620 --> 41:16.932 We always say there's no dumb questions, so it's okay. 41:16.996 --> 41:24.804 Well, thank you for debunking my idea of an accessible printer. Lots of experience with that. 41:24.972 --> 41:27.460 Thanks, Miriam. Who do we got next, Holly? 41:27.620 --> 41:29.080 Up next is Rich. 41:29.500 --> 41:32.484 Hey, Rich. He has blind shell answers. 41:32.612 --> 41:35.988 Good morning, everybody. I hope to. And good to hear you guys back. 41:36.124 --> 41:37.956 Good to hear you guys back on the air. 41:38.028 --> 41:41.956 In answer to Stacy's question, okay, if. 41:42.028 --> 41:44.388 If she's having trouble getting the zoom. 41:44.484 --> 41:46.932 To work, what she can do on. 41:46.956 --> 41:49.300 The Blind Shell Classic 2 is go. 41:49.340 --> 41:52.932 Into Zoom, go into Settings, then go. 41:52.956 --> 41:59.140 To meetings, Then you hit your down bar and you go past where it says general and then there's a box. 41:59.220 --> 42:02.294 That says always show meeting controls. 42:02.422 --> 42:04.054 You hit the OK button, and that. 42:04.062 --> 42:05.450 Will check that box. 42:05.790 --> 42:08.118 And then once that box is checked. 42:08.214 --> 42:09.638 Then when she or anyone else goes. 42:09.654 --> 42:14.582 Into a zoom, call the controls like your mute and unmute your reactions, all. 42:14.606 --> 42:17.690 That will just automatically pop up like they do on a computer. 42:18.270 --> 42:24.982 You're amazing, Rich. Now, do you know if on the blind shell, you have to be signed into an account to give you access to those settings? 42:25.046 --> 42:26.752 No, no, no, no, no. 42:26.776 --> 42:27.536 Okay. 42:27.728 --> 42:29.232 I'm using my blind shell right now. 42:29.256 --> 42:32.976 I use it all the time on Zoom. And once that box is checked, it'll fix it. 42:33.048 --> 42:35.184 And as far as contacting blindshell, the. 42:35.192 --> 42:42.672 Address I used to contact them is always support@blindshell.com and they get back a lot quicker. Perfect. 42:42.736 --> 42:51.058 So thank you for that, Rich. And I think you just gave me some content for Wednesday's shelf on show. Yeah, thank you for that. That's awesome and perfect. Holly, who do we got next? 42:51.104 --> 42:53.854 Next. All right, up next is Donna. 42:53.982 --> 42:55.102 Hey, Donna. 42:55.246 --> 43:34.310 All right, guys, one more question. So on my phone, I have my emails combined, but then I also have my Google email, you know, separate, because I didn't like them combined because it wasn't real good about letting me know what was separate, you know, what the separate ones were. And I didn't like the way it looked. So on the Mac, is there a separate app for my Gmail? 43:34.890 --> 43:36.430 There is, actually. 43:36.810 --> 43:37.870 Oh, good. 43:38.170 --> 44:02.110 You have to pay for it. But I use it, and it is very, very close to. To the mail app that you use on your computer currently, the regular Mac mail app. And it does work with voiceover, so it's pretty cool. Let me tell you what it's called. It's not. You won't have to learn another thing. And it works great with Gmail. Hold on one second. 44:02.490 --> 44:13.910 This is Chris, though. But if you're using the regular Mac mail, can you not just go to the account or the inbox that you want to look, you want to. You want to read the mail from. 44:14.290 --> 44:17.110 It's called Mime Stream. Sorry, I had to get that out. 44:17.810 --> 44:19.866 So go ahead, you could. 44:19.938 --> 45:06.410 Chris, I think I see what you're saying. So in the Mac mail, if you stop interacting with the list of your messages and you press vo left arrow twice, you'll get to a list of your mailboxes, and then you can interact with that. And I know you're new to Voiceover, so interacting and stop interacting might not make a lot of sense right now, but you'll understand that concept when you go through that voiceover tutorial. But interact with the mail mailbox list and then vo right Arrow down that list to find the email account that you want. So, for example, your Gmail account and I press VO space, I don't know if that's necessary. And then you stop interacting. Vio right arrow twice. And that'll get you over to the list of messages and then interact with that. And that'll only show you your Gmail emails. 45:06.910 --> 45:32.584 So it will take me into separate ones. Yes, I think it's going to be easier than learning a whole a new program. But also it would give you practice in using Voiceover when you start to learn it, because the things that Michael was just mentioning apply to other apps as well, like the Notes app. And you know, so it's kind of uniform. It is, it is. You'll find out. 45:32.752 --> 46:26.060 So what would happen is when you have your mail open on the left side, you will have a list of items, you'll have all mail, and then under that you'll have the first account, let's call that, you know, Gmail. And then the second one would be something else. And so when you click on all mail, it'll show you all the mail in your inbox, everything. If you only want to see Gmail, then you go to the Gmail one and it will only show you the Gmail one. And the reason why Chris was saying that's good to know, understand and kind of learn is because all of the Apple apps, mail, notes, all of those things, they all kind of run in that column style. So once you learn how to use one of those and do interacting and uninteracting, then it will be easy across the board for all the other apps because the concept is the same once you learn it. 46:26.180 --> 46:31.702 All right. And there was a word that Mike was saying that I wasn't catching this topic it moving. 46:31.766 --> 46:36.022 It was a one of the interacting and uninteracting. He was saying. 46:36.126 --> 46:38.214 No, it was another word when he. 46:38.222 --> 46:40.982 Was vo left arrow. VO arrow. 46:41.046 --> 46:43.350 Oh, that's voiceover is what that's short for. 46:43.390 --> 46:48.838 Okay, Control option right, Control option left. Okay. 46:48.934 --> 47:16.292 When you're using voiceover, the short name that everyone uses is vo because you have to use two keys. So they always, instead of saying control option, they say use the VO key keys plus and then whatever command it is to make an action happen. So like VO space or vo something, you know, so when someone says vo, they say that's short for the VO keys. Using voiceover, that's what that's short for. 47:16.476 --> 47:20.916 Okay, great. You guys have been a big help. Thank you for your help and thanks. 47:21.028 --> 47:24.836 Yeah, no problem. And like I said, if you email us, we'll get you some resources. 47:24.948 --> 49:26.010 And I appreciate all my ignorance, but. Oh no, it's, it, I'm trying, I want to learn the verse. Yes, I can do it visually right now, but I'm trying to prepare for the future is my vision has been slowly decreasing. We don't quite know why, but I, I, I do like the magnifier on there, but it's making it hard to do some things efficiently and, and I'm starting to see that, that even on my, when I use my Windows computer. That's why I'm trying to start, you know, learning screen reader stuff because I just want to be efficient and not be playing around, you know, wasting. That's so wise because you, you're preparing and, and there's so many great resources out there. So. Yeah, we're happy to, happy to help you out and thank you showing up. Yeah. Because when I'm doing stuff, I'm seeing that I had a good example that when I was taking the, this class the fall when I would try to do some things and I'm like, wow. If I just, I was seeing, when I was using the shortcuts, when I was learning them, then I was like, well, this is faster than I do it the other way. Or it's helping me find stuff that I wouldn't see when it's blown up too big. So they're really right when they say if you have to put it up to a certain, you know, if you have to make it a certain big, if it's too big, you just aren't going to see it. You're better off just to go with screen reading because the magnification can get too big to a point and it's, it's just futile. So, and that's what I'm running into now. I'm, I'm, I see enough to be dangerous, but and, and, and want to still do it, but I'm realizing it's detrimental now. So, so thank you guys. Sure. And we all started at the beginning, you know, so. Yes, thank you. 49:26.390 --> 49:31.662 We're at the 10 minute mark here, so we should try and get through some of these last hands we got. 49:31.846 --> 49:34.158 Okay, up next is Adrian. 49:34.334 --> 49:35.490 Hey, Adrian. 49:36.150 --> 49:37.758 Adrian. What up, Michael? 49:37.774 --> 49:38.632 How y'all doing? 49:38.766 --> 49:40.004 Hey, Adrian, how's it going? 49:40.092 --> 49:41.400 Yeah, chilling, chilling. 49:41.820 --> 49:44.676 Quick question for Michael. Michael, did you receive that demo idea. 49:44.708 --> 49:52.100 For showing Alexa on blindshell last month? If I haven't published it, then probably not. Can you resend it over? 49:52.220 --> 49:57.972 Okay, I'll definitely Do that. And also, thank you for Rich breaking down that zoom, because out of all. 49:57.996 --> 50:02.452 The stuff on the blindshell, I never knew how to use zoom on the blind shell. My God. 50:02.516 --> 50:06.240 My God. See, now you can say you're fully rounded now. 50:06.540 --> 50:20.720 Yes, sir. Hey, Adrian, if you want to record a quick audio show on how to set up, then go for it, because I didn't know that either. Yeah, yeah, I'll definitely listen back to that recording, what Rich said, and I'll try it out. You know, that sounds good. Peace. 50:20.800 --> 50:21.460 Thanks. 50:21.960 --> 50:25.700 Okay, and the last hand for now is Amy. 50:26.120 --> 50:27.360 Amy, welcome back. 50:27.480 --> 51:30.530 Hi. Thank you. I just wanted to mention. I'm sorry, I didn't catch her name. The person who was asking about printers. It just so happens that the Wire Cutter show, which is a podcast from the New York Times where they evaluate products. This. Not this last one, that one was on dishwashers, but the prior one was on printers. And they talked about printers, the different considerations about getting a printer, and the one that they recommended, and it is for a laser printer printer, which is a brother printer. I don't remember. I know it's hll something dw. I don't remember all the numbers, but I got it on Amazon for. For a friend who I'm going to set it up for for $160. And you can also get some very good descriptions about it if you use InnoSearch. 51:32.740 --> 51:33.212 Perfect. 51:33.276 --> 51:42.124 Amy, thank you very much. Yes, InnoSearch. AI can give you a lot of information and answer questions about stuff before you purchase it. So, Mike. 51:42.172 --> 51:49.120 Yeah, it has four buttons, by the way. They're actual buttons. I think that's. 51:49.620 --> 51:51.820 Or talk. Anything about accessibility or. 51:51.860 --> 52:09.506 No, they didn't talk about accessibility. One of them. Have you. You, Marty, you just hit one of my campaigns. As a matter of fact, I just wrote to Consumer Reports because I'd like them to include accessibility when they do their ratings. And nobody. No mainstream publications ever do that. 52:09.578 --> 52:29.662 Well, they should. It's a part of all of these things. It should be just like everything else. It's like turning up volume. You know, nobody talks about the volume knob because it's just supposed to be there. Right. So we shouldn't have to beg and ask and plead for people to add accessibility as a normal thing to everything that they build. But, you know, nobody asked me. 52:29.766 --> 52:46.030 Yeah, I just wrote to the editor of Consumer Reports, so you're singing my song. So I think this is the printer that I have, and so I could always send along the model, but it does have four buttons. I believe so. Yeah. Yep. Thank you. Perfect. 52:46.110 --> 52:49.086 Well, thank you, guys. Really appreciate it. 52:49.158 --> 52:50.494 Looks like we got one last hand. 52:50.582 --> 52:54.840 One more hand. Yeah. So Valerie is. Hey, Valerie. 52:55.000 --> 52:56.220 Hey, Valerie. 52:56.960 --> 52:57.416 Okay. 52:57.448 --> 53:48.262 This is Valerie. Oh, there you go. Quick. I don't know if you answer questions about the Victor Reader Stream 2 or not, but I do have a question. Sometimes I have trouble searching for books because the. The thing locks up. I don't mean the stream. I mean the. The button you press for to search for a book that you're trying, you know, numeric or text. When you're trying to search for a book, it doesn't work. It's just go big ding and just, you know. So what I had to do was on. I had to delete a couple of braille books on the stream. You know, I had to delete a couple of books while I was deleting them anyway, and then it worked. So I don't know what happened. There, there. That's my question. 53:48.446 --> 53:59.490 Yep. I don't have a answer. Chris or Liz, I know either one of you probably is a Victor more than I do. Do you have any suggestions? It sounds like maybe storage could be full, but I'm not sure. 54:00.110 --> 54:02.358 I don't use one, so I can't be helpful. 54:02.374 --> 54:02.774 I'm sorry. 54:02.822 --> 54:05.130 I don't either. I can't be helpful. I'm so sorry. 54:05.630 --> 54:11.948 Maybe could. I wonder if she could email the show and you could. 54:12.134 --> 54:14.976 Yeah. Send an email. We can do some research and find out if anyone. 54:15.088 --> 54:17.024 I don't know how to do email yet. 54:17.192 --> 54:18.064 Gotcha. 54:18.192 --> 54:21.184 I'm getting computer training and I haven't been trained with it yet. 54:21.352 --> 54:28.992 Well, we can look around and try and find some. And if you come back next week or next time we do a show, we'll try to have the answer for you. 54:29.176 --> 54:30.112 All right. 54:30.296 --> 54:39.084 And thank you very much. We're going to go ahead and wrap it up. I see we have about two minutes. So, Marty, you want to go ahead and thank Holly Bell and wrap it up? 54:39.172 --> 55:00.260 You just did. But thank you again, Holly and Bill. We appreciate all of your help so much. For everybody else, thanks for being here. If you want to reach out to us, you can reach us at Feedback Mute show with any questions, comments, or anything else. You can check out our website for any other information, which is unmute, show and everyone. Have a great weekend and we'll see you next time.